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Frequently Asked Questions

Find quick answers to common questions.

About CarzLync

What is CarzLync?

CarzLync is an online vehicle marketplace in Bangladesh where users can buy, sell, search, compare and connect about cars and bikes. It connects private sellers, dealers, showrooms and potential buyers.

What can I find on CarzLync?

You can search cars, bikes and showroom listings. Car searches can be filtered by make, model, budget and location, while bikes have a dedicated Buy Bikes section with motorcycle categories.

Is CarzLync available throughout Bangladesh?

Yes. CarzLync is designed as a Bangladesh-wide marketplace with listings from locations across the country.

Does CarzLync sell vehicles directly?

Generally, no. CarzLync is a marketplace connecting buyers and sellers. Unless expressly stated for a specific service, CarzLync does not own or sell third-party vehicles.

Buying a vehicle

How do I search for a car or bike?

Open Buy Cars or Buy Bikes and choose the make, model, budget, location and other available filters. Browse the matching vehicles and review the listing details.

How do I contact a seller?

Open the vehicle listing and use the available contact or messaging options. CarzLync encourages buyers and sellers to keep early conversations on the Platform.

Will the seller see my phone number?

Your contact details are not shown automatically. They remain private until you choose to share them or use an available contact/reveal option. Never share passwords, OTPs, PINs or banking credentials.

Can I negotiate the price?

Yes. Buyers can communicate directly with sellers and negotiate the price and other transaction terms. The final agreement is between the buyer and seller.

Can I arrange an inspection or test drive?

Buyers are strongly encouraged to inspect the vehicle, documents and ownership before purchase. A test drive may be arranged with the seller, subject to safety, licensing and insurance requirements; CarzLync does not ordinarily supervise test drives.

What does "Reviewed Listing" mean?

A reviewed listing has been checked against CarzLync checks before appearing in the marketplace. It is not a guarantee of mechanical condition, ownership, documentation, mileage, accident history, price or legal transferability.

Does CarzLync physically inspect every vehicle?

No. Listing review does not necessarily mean that CarzLync physically or mechanically inspected the vehicle. Independent inspection is recommended, especially for expensive vehicles.

Does CarzLync set or guarantee vehicle prices?

Generally, no. Sellers provide asking prices. Prices may change and may exclude taxes, registration, insurance, transfer, delivery, financing, inspection or other costs. Confirm the final price directly with the seller.

Should I pay before seeing the vehicle?

Use caution before any advance payment. Verify the seller, vehicle, ownership, documents and transaction terms, and do not send money because someone pressures you.

Selling and listings

How do I sell a vehicle on CarzLync?

Select Sell Your Car or Sell Your Vehicle, create an account if required, and provide accurate vehicle details, recent photographs and relevant documents.

What information should a good listing include?

Include make, model, variant, manufacturing or registration year, mileage, engine capacity, fuel, transmission, colour, condition, location, asking price, ownership, available documents, service history, accident or damage information and clear photographs.

Can I upload photos and documents?

Yes, where the feature is available. Use genuine recent photos of the actual vehicle. Do not upload forged, altered, misleading or unnecessarily sensitive documents or media.

How long does review take?

Listings may be reviewed before publication. Publication time depends on the listing and review process.

Why might a listing be rejected or delayed?

Incorrect, misleading, incomplete or fraudulent information, suspicious documents, prohibited content, or a failure to meet CarzLync policy or legal requirements may cause rejection or delay.

What happens after my vehicle is sold?

Promptly mark the vehicle as sold or request removal so buyers do not continue contacting you about an unavailable vehicle.

Can dealers and showrooms use CarzLync?

Yes. Dealers, showrooms, importers, corporate vehicle owners and private sellers may use the relevant listing and business features, subject to account, package and listing rules.

Trust, safety and payments

How can I avoid vehicle scams?

Verify the seller identity, inspect the vehicle, check ownership and registration, compare chassis/engine information, review service and accident history, consider an independent inspection, avoid unusually low prices and pressure to pay, and keep transaction records.

What should I do about a suspicious listing or message?

Stop communicating if necessary, do not send money or sensitive information, preserve messages and evidence, and report the listing or conversation to CarzLync. Contact the appropriate local authority for an immediate threat or suspected crime.

What if someone asks for my OTP or password?

Do not provide it. CarzLync users should never give account passwords, OTPs, PINs, banking credentials or card security information to another marketplace user.

Does CarzLync handle vehicle purchase payments?

No. Vehicle purchase payments are generally arranged directly between buyer and seller. CarzLync does not ordinarily guarantee or administer those payments.

Does CarzLync offer paid promotional services?

CarzLync may offer featured, promoted, sponsored or other seller, dealer, advertising and marketplace services. Availability, pricing, duration and eligibility may change.

Does paid promotion guarantee a sale?

No. Promotion may increase visibility but does not guarantee a sale, a number of enquiries or views, a search position, leads or a particular selling price.

Are CarzLync service payments refundable?

Refund eligibility depends on the service and circumstances. Review the Refund Policy and the specific terms shown before purchase.

Accounts, privacy and support

Do I need an account?

You can browse without using every account feature, but registration or login is required for functions such as listing a vehicle and account-specific tools.

Is my account information secure?

CarzLync uses technical and organisational measures to protect information. Protect your password and contact us immediately if you believe your account is compromised.

Can I delete my account?

You may request account deletion or closure through the available account settings or by contacting support. Some information may be retained where required by law, security, fraud prevention, dispute resolution or legitimate business records.

How can I contact CarzLync?

Use Contact Us for listings, enquiries, reports, account, safety, privacy or policy questions. You can also write to info@carzlync.com or call +8801714404444.

Can CarzLync resolve a buyer-seller dispute?

CarzLync may review reports and act on policy violations, fraudulent listings or abusive behaviour. Unless CarzLync is directly a party to a transaction, the buyer and seller are generally responsible for their own contractual and financial disputes.

Where can I find the legal policies?

The website provides Terms & Conditions, Privacy Policy, Refund Policy, FAQs and Site Map links. Read the relevant policy before using a feature or purchasing a paid service.

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